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How to avoid fake designer goods on eBay

[ eBay logo ]Fraud is, quite seriously, eBay’s #1 best-selling item. Almost everyone I know has been defrauded on eBay at least once.

So, in the name of helping you avoid eBay scams, here are the cons I’ve fallen for, and some tips to help you avoid being tricked yourself.

Personally, I’ve been scammed on eBay twice. The first time, I bought a Tiffany necklace (before I knew that all Tiffany on eBay is fake), which turned out to be a good quality copy in really dodgy packaging. I still wear the necklace, mostly because it’s pretty, but partly because it was almost $200 which is a lot to spend on something and then never use it.

The second time, I bought a CD and the seller sent me a burnt CD copy of it, instead of the pictured item. By then, I had enough positive feedback that one negative wouldn’t kill me, so I reported the seller and got my money back.

This isn’t something that only happens to me. If you’re looking at Tiffany jewellery, designer handbags, Diesel or Seven For All Mankind jeans, even some car parts (!) on eBay, there’s a high chance you’ll get a fake. According to the Chicago Times, one woman even got ripped off on a wedding dress. And apparently New Zealand’s equivalent, trademe.co.nz is no better.

Here’s how to make sure you don’t get scammed on eBay.

eBay tip #1: To good to be true is

If a deal seems too good to be true, it probably is. This season’s hottest super-expensive bags do not show up on eBay for $100 - cheap copies of them do.

ebay tip #2: Assume designer items are fakes

Treat all ‘high risk’ items (like accessories by well-known designers) as possible fakes, and do your research. Ask the seller about the authenticity of the item before you bid, read guides to spotting fakes and check the seller’s feedback really carefully.

ebay tip #3: Don’t buy from China

Be suspicious if the item is being shipped from China or Hong Kong; a lot of fake goods are manufactured there.

eBay tip #4: Check the return policy

Don’t take return policies at face value. A common ploy is to offer a full refund, “if you can prove the bag is fake”, because they know it’s very difficult to get any documentation to prove it. (My Poupette are one of the few places to authenticate bags, although they only do Louis Vuitton.)

ebay tip #5: Fakes aren’t the only scams

Be aware of the other types of eBay fraud, including buying things you never receive. Just because the item in the pictures is genuine, doesn’t mean that’s what you’ll get. Wikipedia has a pretty complete list of ways you can be defrauded on eBay.

ebay tip #6: Use PayPal or Visa

If you do buy a ‘risky’ item on eBay, pay for it using either Visa or PayPal and you’ll have an easier time getting your money back. Both have fraud protection programs you can sometimes use, whereas bank deposit and wire transfer offer no protection at all.

Happy shopping everyone!

Comments

Emma said,

May 4, 2007 @ 4:50 pm

I would just like to add that I have been caught out when buying items on ebay. I paid for an item and never received it. Ebay say they have a safety net when you spend over a certain amount but when I was ripped off that safety never worked for me. It appeared that all the details they ebay seller had on ebay were false and ebay never had a way to track back. I’m sure they would have to have a working safety net but it didn’t keep me safe as I lost my money. It’s unfortunate as I think ebay is a good system when your looking for something in particular and a one stop shop for all things let alone having the ability to make purchases while sitting at home in your dressing gown.

The Bargain Queen said,

May 4, 2007 @ 4:54 pm

That’s really bad luck Emma — sorry to hear about it. eBay does have safeguards in place, but I know from experience that they don’t make it easy to use them. It’s a shame because like you said, eBay can be really great, at least when everyone behaves scrupulously.

I just suspect they make so much money from the really successful con artists that they turn a blind eye a little bit…

How to spot fake designer goods? said,

May 15, 2007 @ 1:29 pm

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October 9, 2007 @ 9:52 pm

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December 31, 2007 @ 7:21 am

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trixie said,

February 27, 2008 @ 11:53 am

I bought a chloe bag off ebay-Stupid I know!!-But as soon as it arrived I realised it was fake, I have put a SNAD claim with paypal but will I definately get my money back??
The seller has replied saying that it is real etc but it hasn’t even got the serial number inside and although it is a good fake it is till fake.
Do I have to prove its authenticity?

Florida's Bargain Queen, Meg said,

February 27, 2008 @ 1:09 pm

Hi Trixie,

A lot of smart people have been taken in on Ebay, so don’t be too hard on yourself. Unfortunately, certain policies of Ebay have made it harder to shop with confidence there.

I really can’t answer your question except to say that I wouldn’t trust a word that the seller says. If you spent a lot of money on the bag, it might be worth lawyer-ing up and/or involving the police, but that’s just an idea and I don’t know how much that would help.

Sadiq said,

June 2, 2008 @ 5:59 pm

Just to let you know the handbag.com link to spotting fakes is a dead link at the moment x

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